Parallon became an Hewlett-Packard SVI Partner

Parallon Systems has signed an agreement with Hewlett-Packard to become a Services Integrator and provide support to HP customers in Greece and Cyprus. The Services Integrator (SVI) Program is the highest level of collaboration for support services between HP and selected software business partners. It's no ordinary partner that earns the privilege to become an SVI partner. SVI partners have a proven level of HP Software expertise and capabilities to provide comprehensive support on HP Software products. The SVI seal is given only to those partners who have the skills, infrastructure and professionalism to interact with the customer in all matters of HP Software and the commitment to meet HP's high service performance standards. Parallon will be offering renewals of HP BTO software support contracts to it's customers along with premier offerings and provide the first level support while the second level will be provided by the HP labs within the SVI program. "The SVI program is a triple win situation that benefits the customers, Parallon and HP and is a winning combination for customer satisfaction. We have already support contracts with customers like Cosmote, Wind, Emporiki Bank and Hellenic Petroleum for the support of their HP BTO software implementations and now our support and HP support will be sold as one bundle with a single point of contact." Said Nikos Ioannides, regional Managing Director of Parallon for South/East Europe.

About Parallon Systems: Founded in 2001 and headquartered in Nicosia, Cyprus, Parallon is an Information Technology Infrastructure and Service management consulting firm operating in South/East Europe, Middle East and Africa. Parallon is a Resource Alliance Partner of Hewlett-Packard for Central/East Europe, Middle East and Africa and a Gold HP Software Partner. Parallon has delivered HP Software solutions in more than 40 customers in 10 countries in the telecommunications, banking and petrochemical sectors.